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Verint Announces Top Industry Analysts to Discuss the Future of AI-Powered Customer Experience at Engage 2025

4 days ago

Verint, a leader in Customer Experience (CX) Automation, has announced that it will host a series of industry-leading analysts at its Engage 2025 conference, taking place from September 8 to 11 at the Hilton Orlando. The event aims to help organizations move beyond the potential of AI and deliver tangible business value in the present. Eleven prominent analysts and market influencers will participate in the conference, including Nicolas de Kouchkovsky, principal analyst at CaCube Consulting; Liz Miller, vice president and principal analyst at Constellation Research; Donna Fluss, president of DMG Consulting; Stacy Sherman, president of Doing CX Right Consultancy; Hayley Sutherland, research manager and principal analyst at IDC; Mark Smith, head of software research at ISG Research; Keith Dawson, director of CX research at ISG Research; Sheila McGee-Smith, president and principal analyst at McGee-Smith Analytics; Robin Gareiss, CEO and principal analyst at Metrigy; Derek Top, research director and principal analyst at Opus Research; and Juanita Coley, CEO and founder of Solid Rock Consulting. Nicolas de Kouchkovsky will lead the Partner Summit on September 9, focusing on how Verint partners can enhance their CX Automation strategies. Engage 2025 will feature more than 60 sessions, bringing together industry analysts, representatives from major brands, partners, and Verint solution experts. These sessions will highlight modernizing contact center operations, improving customer experiences, and using AI to generate real-world value. The conference also includes an executive experience and an invitation-only Executive Summit, designed specifically for senior business leaders responsible for AI and CX strategy. Attendees will have the opportunity to engage with thought leaders and gain insights into the evolving landscape of AI-driven customer experiences. “Engage 2025 offers business leaders a unique chance to connect with top industry analysts and visionaries who are shaping the future of AI-powered CX Automation,” said Anna Convery, Verint’s Chief Marketing Officer. “We are excited to bring together experts and innovators who will share actionable insights, helping organizations achieve measurable results and deliver next-generation customer experiences.” Verint serves over 80 of the Fortune 100 companies, using its AI-powered Open Platform to drive real-world outcomes for enterprises. The company is positioned to help brands improve CX Automation through its differentiated, AI-driven solutions. Verint, The CX Automation Company™, is certified by Great Place To Work® and can be learned more about at Verint.com. This press release includes forward-looking statements that reflect Verint's current expectations and assumptions. These statements are not guarantees of future performance and are subject to risks, uncertainties, and other factors that could cause actual results to differ. For more information on these risks, please refer to Verint's Annual Report on Form 10-K for the fiscal year ended January 31, 2025, and other filings with the SEC. Verint makes these statements as of the date of the release and assumes no obligation to update them unless required by law. VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY, AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned may belong to their respective owners.

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